Aldiss

Margaret Morton
3 Star
We have been loyal customer for many years at Aldiss Fakenham and Norwich Store. We have just purchased a 3 piece suite from the Norwich store. The salesman Phillip and the delivery guys were excellent. The after sales leaves much to be desired.Both the chairs were perfect but the sofa seat cushion was badly stitched i emailed Aldiss and would have thought a representative would have paid a visit instead I received an email asking to send a photo of the issue. After Aldiss had forwarded the photo to the Manufacturer which was UK based another reason for purchasing British made. I was then asked to send a sample of the cushion and the detailed information which could be found under the cushion. I am now waiting for a replacement cushion. No goodwill offered. We could have purchased the same furniture same price and free delivery from another store but as Aldiss was our local store and we have always been happy with the service received up to now we decided to give Aldiss the order but, in future purchases we will reconsider where we shop
Saturday 28th October 2023

Nigel Cooper
5 Star
Been using this store for many years, and have purchased kitchen equipment to a three piece suite, and everything else in between. Staff always super helpful and do not pressure you. .........oh, and there's a nice coffee shop too.
Saturday 21st October 2023

Jacob Tabbanor
1 Star
I used click and collect from my local store as it said the item I wanted was in stock. In the end I waited a week for it to be ready for collection. They fail to tell you on the website that click and collect closes every day at 4pm so for me to collect it it has made me leave work early costing me money. I wish I brought the same item elsewhere it would have been delivered to my door and it wouldn't of cost me more money!
Tuesday 3rd October 2023

Rafe Bundy
5 Star
What a wonderful shop. I came here purely by chance after visiting Hughes next door. It’s doesn’t look much from the outside… but as soon as you walk in, you’re met by a beautiful and specious shop layout. Quality brands and items , incredibly professional and helpful staff, and very good prices (plenty of sale items). One of the best shopping experiences I’ve had for a long time 👍🏻
Wednesday 31st May 2023

Robert Cooper
5 Star
Brilliant department store. We went to look at sofas but this place had so much more. We have listed a sofa that we like but the surprise was the utilities section. We bought a bread bin but had a good look round at the cutlery, crockery and kitchen utensils on sale. The coffee shop was lovely too. We enjoyed a latte, cappuccino and scone. Lovely friendly and helpful staff. We will go back.
Sunday 30th October 2022