Anna Davies (Betws-y-Coed) Ltd

Stephane Lucas
1 Star
As you travel through Wales and admire the amazing landscape, it's near impossible to not notice the vast amount of sheep out there. They are everywhere, so when you stop at a shop which boast on the front sign: "The Welsh Wool Shop", one would expect to find local produce... Nah, what you get is Made-in-China stuff... What an utter disappointment to see such business not helping local artisans. On a good note, my wife found a backpack she liked, and as the price is the same on Amazon we've ordered it online (Made in Turkey). Can't see why I should spend my money in a shop selling mainly Made-in-China items.
Monday 12th September 2022

Tara James
5 Star
Excellent customer care, lovely helpful staff especially Lynne who went out of her way to find a top in my size in the storeroom. It's always a positive experience shopping at Anna Davies. Well worth a visit and so much choice.
Sunday 15th May 2022

Barbara Matus
1 Star
Very rude staff just waiting to leave as quickly as possible. I wonder if the owner (glen & sarah Evans) are aware that they are losing revenue. Arrived at the shop at 5:45 and the sign on the door clearly said they were open until 6pm- met rudely by the ‘matron’ at the door who said they were shut and only opened the door to bring in their stuff from outside. Returned the next day as had seen something in the window to be followed around the shop by 3 miserable sales assistants like I was a school child in a sweet shop. Went upstairs and had a completely different experience with a lovely chap with a smile on his face and happy to help and pack items. Seems like the ladies downstairs may need a customer service refresher. Lovely selection of items but not a pleasant shopping experience.
Saturday 23rd April 2022

Carys Burridge
2 Star
We visit Wales regularly and this shop had been one of my go to shops. Unfortunately, a couple of staff were not as professional as they could have been. I didn't feel at ease in the shop and a couple of ladies were not very helpful. Whilst I was at the till, paying for my items, a couple of staff complained to each other about my family waiting outside the door. Obviously didn't realise it was my family! I held my tongue. But not impressed at all.
Wednesday 13th April 2022

Kim Rogers
5 Star
Went to choose some jewelry for daughter-in-law and found a lovely piece. The shop was spotless inside despite it raining heavily. The staff are very friendly and helpful, whilst being polite and professional. Bought a couple more Christmas presents and left. Very happy with my purchases, we will be back.
Thursday 9th December 2021