Argos Newcastle Eldon Square

Info Online
1 Star
The staff is so rude. I hope I never have to go back.
Thursday 25th November 2021

Martin Hawthorn
5 Star
every thing was easy on the computer to get and pay for and staff was helpful too
Thursday 23rd September 2021

Roxanne Merchant
1 Star
Unreal- no clear instruction on how to pick items up, was picking something heavy up and the shop was closing so I parked and they knew I had to carry something heavy and I didn’t have time to drive round to the pick up area, would not help me by lending or using a trolley. Instead I was made to carry it, suggested to pick the 18.9 kg massive box up and as a result fell over outside the store…and not one of them came out to help. They pretended not to notice as again it was 5.40 pm and there was a women taking a long time to order so they were too busy trying to hurry her. Although she saw me fall backwards with a fridge on top of me. I already had to drive from Leeds to Newcastle as this fridge cooler could not be delivered, then to try and navigate Newcastle to Eldon square with the bus lane is stressful if you don’t know where you going and takes time, so I had no choice but to carry it. Although it was 5.40 pm so if I had have gone around for my safety I’m sure they could have waited, instead it was suggested I carried it. I had healed boots on. I think it’s ridiculous at the best of time Argos has limited stock and no delivery, but I will be issuing a formal complaint as if you aren’t going to give pick up instructions at least you should help women by themselves when there isn’t time to go to the correct pick up area and clearly carrying that load manual handling was not correct.
Saturday 6th November 2021

Sally Kift
4 Star
Friendly staff great deals
Wednesday 27th October 2021

Real Talk
1 Star
Picked up a baught item. Only to get disrespect ed and thrown on the desk(table). Followed by and energy zapping hungry, Some female. Friday 2 o'clock. Made the whole process of buying and getting a refund about 40mins. She had no overall understanding of the system or any logic. no customer service skills. Overall a bad experience. Missed out on a sale and will probably have to repackage the product. Waste of time and energy. Not very efficient at all. Never again.
Tuesday 14th September 2021