Azalea Court Care Home

At Twinglobe Care, our home forms the very best of community living. A place where we can provide the highest quality care services. We will use our health and care knowledge, specialist skills and values to deliver as individual a service that respects your personal story and where a varied activity programme is centred to the day to day life within our home. Our specialist skills enable us to offer a high quality residential and nursing environment. We are able to offer long term and short term care and our aim of providing a home from home environment is evidenced in the fabric of our homes. Selecting a care home that is right for you or your relative is vitally important and we do not underestimate the significance of the decisions that have to be made.

michael sheppard
2 Star
'Care' didn't seem the major concern, when my mother stayed (and died) there, 6 1/2 years ago; various members of staff - not all - were more concerned with their time sheets than the residents needs! My mother's clothes, which were name tagged, were often missing and were replaced with well used rubbish belonging to whoever which , she was expected to wear. The food was then the cheapest standard fare available and rarely served at the correct temperature! At the time of my mother's residency, a bottle of expensive perfume, hidden at the back of the top shelf of her wardrobe, was stolen. My mother didn't even know that it was there and certainly couldn't climb onto a chair and reach it:, nor could any other resident at that time. It was never resolved properly, the management tried to blame visitors but, I suspect that it was a staff member. There, Mum, I told you that I would say my piece, one day. RIP❤️💞🙏🏻 I can only hope that karma has been metered out to those people who neglected and failed to help or care for their charges! This is also for my friend Chris and her mother, another unfortunate resident during that time.
Monday 9th May 2022

A J
4 Star
Willow Court, which is part of Azalea Court is a very welcoming residence. The staff are very conscientious and work very hard. The residents are very well cared for. The rooms and communal areas are very spacious and clean. There are no unpleasant odours, which is very pleasant. I would recommend this residence to anyone, both men and women.
Thursday 3rd January 2019

Lisa Osmond
1 Star
I'm trying to speak to home s manger caroline about my mothers care over lockdown phones not going to reception or admin only going through to ground floor
Monday 14th September 2020

Sally King
1 Star
Staff are always leaving. Management rude and not available to speak to. Not a good experience dealing with this care home.
Thursday 10th December 2020

KATE AJIKE
2 Star
The staff are very rude
Tuesday 23rd January 2018