C-Side Spa

Inna Semenyuk
4 Star
Lovely location, beautiful grounds, the pools are amazing and the outdoor pool is heated. The lunch was delicious and was a perfect size. The treatment (a massage) was okay - not amazing but not awful either.
Thursday 27th October 2022

Melanie Long
5 Star
Enjoyed the most wonderful afternoon at C Side Spa. Massage and facial followed by afternoon tea. What a perfect day. The massage was amazing!
Sunday 7th November 2021

MJN Air
4 Star
A mixed experience on the Spa day. Terrible communications once booked, I couldn't get through to speak to anybody to check on details like the time of the treatment or anything else. The day of the Spa was good overrall but with several negatives, the building is very contemporary and the pool is lovely. The steam room and sauna are great too. But everything was a bit broken, I tried to get a locker with a key that worked but after the 3rd attempt I gave up - the locks were broken. The shower gel holder fell down as soon as I touched it, the water wasn't draining properly in the showers so it was all sloshing around your feet, there weren't enough loungers for everyone and 2 of them were ripped. Lunch was a shambolic affair - asking for information on which meals were gluten free resulted in repeated trips back to the kitchen, the waitress did her best but clearly had not been trained properly. There was only 1 gluten free option in the end. Getting lunch took so long that there was only 45mins of spa time afterwards so the day felt a bit too short. The decor in the main hotel is an interesting contemporary style. The best bit about the day was the massage which was really, really good and the therapist was lovely. Would I go back? Yes if they spent a bit more time maintaining the facilities.
Saturday 20th November 2021

Jennifer Leonard
1 Star
DO NOT BOOK THROUGH THEIR WEBSITE! Only book over the phone. Their online booking system does not work. I booked for the pregnancy spa day a month in advance through their website. The day before I left London I emailed to confirm the booking. They said unfortunately the dates were not available, and they were fully booked. I was devastated. It was the highlight of the trip and I had been really excited about sharing the experience with my partner. They did not apologies until my partner sent an email saying that it was unacceptable that they did not email us earlier. Finding another pregnancy spa day was impossible at such short notice. Why even have an online booking system if it doesn't work?!?!?
Thursday 23rd December 2021

Teresa Servas
1 Star
Having finally gotten through to reception I booked my partner a birthday spa treat (which included a two course lunch, champagne, spa access and a massage). A few days later the email confirmation arrived for an afternoon tea!! Having contested that this is inappropriate and not what was confirmed when the booking was made I am still having to continue to contest this...
Thursday 29th April 2021