Capel Grange Nursing Home

Nursing Homes

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Website | 01633 258901
Capel Crescent, Newport NP20 2FG, UK

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Area Served:
Within 4 miles (6.4km) of Capel Crescent, Newport NP20 2FG, UK
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My Mum was extremely happy and content at Capel Grange. The care she received was phenomenal, the dedication of the carers and activity co-ordinators outstanding. My sister and I had peace of mind that Mum was receiving the best care we could possibly hope for. The carers excel in dignity and personal health for each resident. The food was varied and plentiful. Mum passed away peacefully in the place she called home. I have no hesitation to recommend Capel Grange to future sons/daughters for a safe home for loved ones. I feel safe and I know my father feels safe. The carers are loyal and have been at the home a long time, which says a lot. Not lots of new people. They are like Dad’s extended family, very caring and considerate. The food is very good and very clean. Lots of activities. Lovely rooms. I can’t fault the place at all. In my opinion, Capel Grange provides very good care in a warm friendly atmosphere. Residents of all abilities are encouraged to become involved in a wide range of activities and to be as active as their situation allows. My mother loves the various activities. The staff are all very good kind and understanding. I felt very confident that my father would be well cared for in Capel Grange having read reviews and the CIW report. The staff were helpful, friendly and very professional. They kept in contact with me about my father’s health and also if he needed anything. Having worked for over 30 years in the care sector, I feel I am able to comment on the standards of care and ethos of the nursing home. I felt able to entrust my father to the care of their dedicated team of staff. Sadly my father passed away and is now at peace. Mum became a resident of Capel Grange during lockdown in October 2020 after her previous home had to close. We had been very happy at that previous home and it was therefore with some trepidation that we moved her to Capel Grange in October. As a family we are delighted that Capel Grange, in particular the staff, have exceeded our expectations in all regards, despite the obvious difficulties presented by a move during lockdown. Mum has settled in very well, despite the fact that we have been unable to have any physical contact with her until very recently, and it is clear Mum is very comfortable with all staff and they all have great respect for her. All aspects of the home from her room, the communal facilities through to the staff all deserve 5 stars for their caring and thoughtful dealings with a new family who have not had the opportunity to be close to their most loved Mum. Couldn’t recommend Capel Grange more highly. My dad resided at Capel Grange from September 2020 to February 2021, when he sadly passed away. Due to the pandemic this was an extremely challenging time but the staff who looked after Dad were amazing. The staff were always helpful, friendly and professional. When we were able to visit the home it always seemed really clean and a nice atmosphere. I would definitely recommend Capel Grange to anyone making the difficult decision to put a loved one in a care home. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies. However, you may visit "Cookie Settings" to provide a controlled consent.

Google Rating: 4.2 out of 5 stars (5 total ratings)

Parker
5 Star
Jodie is an amazing carer who has a heart of gold, she ensures that all her patients are treated like one of her own family members, keep an eye out for her 🥰
Friday 23rd July 2021
Julie Carr
5 Star
I cannot praise the care enough at this modern home with great staff and facilities
Wednesday 13th February 2019
Martine Knight
2 Star
My mother had 2 falls in 5 weeks. She broke her hip on her 2nd fall. Mum was unkept.
Sunday 5th July 2020
Mark Bonsall
5 Star
Staff are dedicated kind and hardworking
Sunday 29th December 2019
Alec Barnby
4 Star
Decent
Tuesday 28th June 2016