Carpetright

Visit your local Winchester Carpetright store today. In-store you'll find a fantastic range of quality flooring and beds. Our friendly store advisors are on hand to help you find your perfect carpet, vinyl, laminate, bed or mattress. Whatever your budget, style or project we have something in store to suit you. Want to know more about our fantastic range of services? Ask in store about free samples, home consultation, Which? Trusted Trader Approved fitting arrangement service, uplift and disposal, bed recycling and delivery options which are all available to you. We make finding a new bed or floor easy at every step. You can even get the one that you love sooner; choose our interest free credit with no deposit.Ordering from Carpetright has never been easier. Purchase online and collect in store, or let our expert advisors in store take you through our simple ordering process.Discover our premium flooring collections including our exclusive House Beautiful and Country Living ranges. Renovating your home on a tight budget? Take a look at our essential value range and remnants section to find quality carpets and vinyl at bargain prices. Match your ideal flooring with the great selection of underlay, flooring accessories and rugs we have on offer to complete the look.Winchester Carpetright is located on Winchester Trade Park at Easton Lane, just a stone's throw from Junction 9 of the M3. Situated near to Tesco and Topps Tiles, the Winchester branch offers free customer parking and a Home Consultation service. Have a chat with our friendly, experienced team about how to refresh your space with one of our latest collections.

Maree Cook
1 Star
DON'T go to carpet right if you want flooring. They have screwed us over. We have a baby and a 3 year old and have left us with unsafe, unfinished floor. Our whole ground floor is a state. We shouldn't have to live like this. Unbelievably they have lost our floor, telling us it will be on the delivery but it never is. Customer service is USELESS. All they do is send emails which get nowhere. They can't seem to hold onto a manager at Winchester.. I'm not surprised, I would be embarrassed to work there. They can't seem to sort a very simple issue. Find the floor, deliver it, get a fitter to fit it. It's not rocket science but for carpet right it's impossible. You have been warned! Go somewhere else for carpet or laminate floor. Carpet right are not capable.
Wednesday 25th August 2021

Jonathan Sharpe
1 Star
awful experience. Still waiting on fitters, who the store seems to have lost..... The people at the store are fine. They seem to have no interest in ensuring the carpets are fitted once you have bought them, but they seem nice, if clueless, when you call. Our fitters were meant to come yesterday, and didn't. When I called carpetright this morning they said that they would be right on it, and call me straight back. 5 hours later, having heard nothing back, and called to no answer, I go to the store, to be told they have absolutely no idea where the fitters are and can't get hold of them. They do not know when, if ever, they will fit the carpet. It didn't seem like this was an uncommon occurrence from the matter of fact response "probably not today", when asked when they would come. Having waited around a month and a half for the booking slot, and taken all the furniture out of the rooms for the fitting, I would say these people are wasting your time. I’ve got a bookcase stacked on top of a chest of draws in a bathroom for no reason now, and its not clear to me whether or not it should stay there, as I’ve no idea when these people intend to finish their work... Take your business somewhere else, this place isn't worth the hassle.
Thursday 1st December 2022

Christopher Parsons
1 Star
Very poor service all-round. Our carpet has had to be fitted in 3 separate batches, weeks apart due to faults in the carpet, wrong measurements, lack of delivery drivers and carpets not being ordered in a timely manner. Our carpet was first fitted a month ago and we're still awaiting a date for it to be finished. It was supposed to take 2 days... We have visited the store and made phone calls on many occasions to resolve the installation dates and we're regularly told that the carpet will be ordered, or we will get a call back to arrange dates etc. but it doesn't seem to happen. We won't use Carpetright again.
Friday 24th September 2021

Jayne Thornton
1 Star
Really bad Update, my 70 year old mum's carpet was laid the week before Christmas...order was placed on 31st July. No accoubtability, no responsibility taken, no support, even when an official complaint was made, no one bothers to contact her. Our initial order was incorrectly placed by an employee - mistakes happen. I expected the order to be rectified, managed through their system, and for me to be provided with updates. Approx. 2 weeks from rejecting the carpet,  I've heard nothing, nor has my mum (and hers is being treated as VIP!). I have no faith that the order has gone through. I've received no confirmation, no order number, no phone call, nothing. I left a voicemail first thing, still awaiting a call back 2 hours later. Will never shop here again or recommend this shop.
Monday 27th December 2021

Jas Pamiri
1 Star
Don't go to carpet right people very poor service very unprofessional I ordered carpet and laminate in January and now end of March still no laminate. carpet measurement went wrong and and still hasn't done anything they cancel my fitting date for laminate two weeks ago still don't have any date for fitting they don't answer my calls and not email even I asked them give my money back but no respose
Tuesday 29th March 2022