Concept

Steve West
5 Star
I can’t give enough praise to Concept for the service they provided as property managers during our time with them. The service was excellent. We moved from London at the beginning of 2008, intending to sell our Tooting house. Economic downturn meant it didn’t happen so we put it up for rental from August 2008 to August 2022. We used two well known management companies in succession and got absolutely abysmal service from both. Then we used Concept and what a difference! In our six years with Concept we always had exemplary service with whatever needed to be done. They found us great tenants, let us know when things needed to be done and provided excellent contractors to fix problems. Communication was always first rate, things were done in good time and charges were always reasonable. They also worked hard to keep our tenants happy, something that was important to us. We have now sold the house and therefore our relationship with Concept has ended but if we wanted to let a property again we would definitely use Concept. Ali, Usman and Georgina are an absolute credit to the company and we’re very grateful to them for their diligence and competence. Well done, Concept!
Friday 23rd September 2022

Mary C
5 Star
Concept Estate Agents have been absolutely amazing from the minute I inquired to rent a property. They have been so efficient, professional and trustworthy throughout the process and I cannot recommend them enough! I have had such an awful experience with previous estate agents but as soon as I switched to Concept it has restored my faith in estate agents. All the staff are very welcoming especially Usman, who was very efficient and prompt with any maintenance issues I had. Ali and Georgina were always extremely helpful too. Go to Concept Estate Agents you will not regret it!!
Saturday 6th August 2022

ANU MARY JOSE
5 Star
A great thanks to Concept Estate Agents for making our stay in your property happy. The whole team was very supportive whenever we needed any help. Special thanks to Mr. Ali, a straight forwarded person who keeps his promises and make sure everything is running well. 😊The rent of the property is quite genuine and the facilities were good. Appreciate the whole team😊😊
Friday 29th July 2022

Georgia Stoller
5 Star
Such a fantastic company! Georgina assisted me every step of the way from viewing to move in day. Such an easy experience with no hassles or setbacks. She made every effort to make sure I was happy with every detail and made me feel totally safe in her hands. I have recommended Concept to all my friends and family as I have never experienced an agent who is so hands on and keen to help! Thank you Georgina!
Thursday 28th July 2022

Kristina Logacheva
5 Star
Excellent company and agent! Georgina went above and beyond to help me secure my flat, ensuring that there were no delays in the process. She was always available if I had any questions or needed anything at all, and she was incredibly flexible with viewings and timings. Would highly recommend!
Sunday 7th August 2022