Costa Coffee

Cafes & Coffee Shops

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Website | 0333 003 5883
Unit 41, Grand Central, Birmingham B2 4BF, UK

Opening Hours:
Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 9:00 AM – 5:00 PM


Area Served:
Within 4 miles (6.4km) of Unit 41, Grand Central, Birmingham B2 4BF, UK
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Google Rating: 4.2 out of 5 stars (323 total ratings)

Anna Gautrey
3 Star
This is definitely not as good as other Costas. I asked for an ice vanilla latte, got a Lukewarm latte with no vanilla to taste, despite the extra 50p you pay for it. The milk definitely tasted off as well. The woman clearly didn't listen and gave me my drink in a glass even though I specifically asked for takeaway. Don't think I'll be coming here again. - UPDATE - I came again out of convenience, got a salted caramel frappe which was just as good as every other Costa. I think the main issue before was that they didn't put ice in the ice latte. Bit of an odd one!
Sunday 10th July 2022
Amz
5 Star
Had the best experience when I came in with my son who decided to have a major tantrum, I wanted to run out. Only to be received with kindness from one of the staff, thanks for being awesome!
Friday 22nd October 2021
Mohammed Khan
1 Star
Was convenient as kid wanted hot chocolate with flake. I turned around for a few seconds and the next thing you know i couldnt see the flake. Lady tells me its inside the hot chocolate I said oh no why? She told me my kid said so i told her hes only a baby why not ask me? Anyway the CCTV will show polite behaviour by myself even smiled during the convo. No aggressive body langiage at all. In comes Deano (no not a dog but a short i suppose italian guy) starts shouting at me that my kid said so. Then he charges at me around the counter making up for his very short height aggressively i put my hand out warning him not to step into my personal space. he says its because he cant hear me! What nonsense he answered everything and run at me like a small jack russell. Clearly small man syndrome took over. As he wouldnt stop shouting I told him to shut up n go n sit down as your scaring my kid. After telling him a few tines he went and sat down like a lil gnome he is and told me not to visit his shop again. His shop? Lol. Anyway i left and realised the man is a typical racist short italian. Guys if your asian or black stay clear of this place. You wouldnt have kept your patience with him.
Saturday 27th August 2022
Rebecca Chandler
5 Star
Amazing experience this morning at the station costa. Very fun and helpful staff trio. Great with customers and delivered lovely food and drinks.
Thursday 23rd September 2021
sophie Hughes
5 Star
Fabulous service, attentive staff and a clean environment.
Saturday 4th September 2021