Finishing Touch

Peter Burt
3 Star
Nice carpets nice range, but poor fitting unless they're doing the whole floor in one go. They managed to cut the carpet short in two doorways so the new didn't actually reach the old. The gripper rods and thresholds weren't the correct ones, and the points of the grippers protruded through the carpet so far I actually cut my foot while walking over. Called them back to correct these issues, which they did, but after replacing the concealed fixing thresholds with wider screw down thresholds, I found all the screws were protruding dangerously, so I removed each one and countersunk each hole and replaced, which really isn't a task that professional fitters should leave. Also extremely messy with silicone which they used to seal down the lino in the bathrooms, they also did not have the common sense to use clear silicone between between grey flooring and grey skirting, so now we have a bright white line around the rooms and numerous blobs and smears around the fittings and even 18" up the door architraves. A general lack of common sense seemed to prevale through the whole job, leaving draught gaps under doors for no reason, So all in all could I recommend them to a friend, no.
Wednesday 23rd September 2020

Peter Brown
5 Star
Great selection of floor coverings. Very helpful and knowledgable people. Friendly installers. All round a great team.
Thursday 13th August 2020

Jane Finch
5 Star
We have had a beautiful carpet fitted, the fitting was done very well and the staff in the shop were both very helpful. Chuffed to bits.
Saturday 23rd November 2019

Anna Benham
5 Star
Superb service and amazing quality of carpets. Prompt and reliable service, highly recommended
Thursday 22nd November 2018

Annie Kageson-Loe
5 Star
Really helpful knowledgeable staff at good prices
Friday 22nd February 2019