Fireaway Pizza Dudley

Sajada Bi
5 Star
Lovely food awesome service the man who served us made sure our food was as we wanted it. The chicken strips were succulent and soft. The garlic pizza was just beautiful nice and thin and really cheesy. Dessert was really nice it white chocolate from the outside and coffee on the inside. Will definitely reccomend to others.
Wednesday 14th September 2022

Haroon Mehmood
5 Star
Went back today and spoke to a guy called James was really nice knew his stuff and pizza was amazing. I also got the chocolate pizza which was also amazing. Definitely will go back. Thanks for the great food and excellent customer service. Old review but are so much better now highly recommend 👌 Pizza is ok not great i would personally like more toppings. There was no menu so you had to look at the slide show on the screen that switched to the next page by the time u looked at 1 pizza. Person at the checkout need training in customer service and the menu.
Thursday 12th May 2022

Jay
5 Star
Went and ordered in person. The shop itself is so refreshing! Fantastic interior, great music and giving off a really good vibe. Staff are very friendly. The pizza was fantastic! Thin pan, lots of flavour and cooked the right way! You get to see it prepped and cooked right Infront of you! Just the right amount of cheese, sauce and the pepperoni is crispy! Seriously recommend this new place! Hope it does well!
Wednesday 4th May 2022

Niyaz Ali
5 Star
Me and my friends were here in the grand opening coming in 2nd in line and eating such delicious pizza for free. Would love to work here and be part of your company. 😁
Wednesday 4th May 2022

jason woolvin
1 Star
Came in Tuesday evening to do a collection order, had a look at the menu and noticed a buy one get one free offer, I spoke to the man on the till and asked if we could have the margherita as the free pizza with the pepperoni and he said yes no problem, he didn’t say anything about it only being available when ordered through the app and it doesn’t say anything on the menu either. Anyway nothing was said and we paid and as I walked away I heard my partner say how much it was and I said that doesn’t sound right. So we checked the amount and we had been charged full price. When I asked why ? I was told the offer is only allowed when using the app. I said why didn’t you say anything when I ordered ? I received a blank stare and then I was told again only through the app. I explained it doesn’t say that on the menu ? Again another blank stare. Oh well unfortunately I was scammed out of the offer which isn’t good on my first visit. Such a shame as I had high hopes. I know it’s just an offer, but customer service is key nowadays with so many places wanting your business and also it’s just good business. It’s just left a sour taste in my mouth, especially with the poor response and excuse. 😔😔 see attached photo !!! Doesn’t say anything about an app 🥴
Tuesday 31st May 2022