Glasgow Club Bellahouston

MP 63
1 Star
We went to have a nice relaxing swim with friends. However, the night was ruined by extremely rude staff members within the pool. They were unreasonable and extremely disrespectful. This was my first time back to this pool since I was a child. I had great childhood memories, however they are now ruined after this experience. The staff should really work on their people skills and improve their customer service. We did nothing wrong during our session, yet the lifeguard choose to be nasty and unreasonable. Such a huge disappointment.
Tuesday 17th May 2022

Noneya Business
4 Star
The pools used to be dirty, but since the refurbishment they've changed quite a bit and are now fairly clean. The changing rooms are the same. The flume is not working, so don't come thinking your child will get to use it. The kiddy pool isn't open, and neither is the outdoor one. The main pool is great as usual. The gym has great facilities, and the staff are friendly and are happy to answer questions and help with form. There's great customer service. If you're getting a membership, and you'll be using the place regularly, especially the gym, make sure to go for the fitclub membership, because it means that you don't have to book gym slots. If it's a more occasional thing, go for the activclub membership. However, you will have to book gym slots. Overall, it's a great choice for all your exercising needs. Also, if you're gonna use it regularly or you have anxiety about booking through phone calls, book through the app. Way easier. Remember, in the app there is no option to add kids to booking, so either get your kids their own membership or book through the telephone.
Sunday 28th August 2022

Michaela McElroy
2 Star
Gym is very limited. One squat rack, one cable machine, basically one of all the things that aren’t cardio. Dumbbells are extremely limited. Not a single mirror to check your form. Makes pure gym look like a David Lloyd!
Friday 14th October 2022

Paula Odonnell (pod90)
1 Star
Prior to lockdown I visited this complex frequently as it was essential to my fitness and health goals. I am beyond frustrated and angry that this location seems to always be closed. following the Covid restrictions being lifted they closed the pool for a further few months for “necessary refurbishment” and after it eventually open again they have still not reopened the health suite Saunas and steam rooms which have been allowed to reopen since Last year. It is a community pool and recreational area there is not allowing access to its facilities and cannot give an acceptable reason as to why. When I phoned to ask if this health suite was open they said no it’s still closed and they don’t have a date for reopening why is it closed in the first place? Covid restrictions were an excuse for years they can’t use it anymore so now they’re just ignoring people. Trying to find an alternative in Glasgow is impossible and it’s affecting peoples health and well-being.
Monday 25th July 2022

Dhaval Dave
1 Star
Pool is really good but the staff at club is really very rude. I was told to go into the pool after 10 mins so I went into the pool after that but there was nobody inside. We went changed, took shower, and checked till the gate but didn't find staff to ask. My wee one was shivering so we decided to go inside the pool. When the staff member rushed to us and he was yelling to get out. Also he used f words to me. For this behavior, I will give worst rating to the club.
Thursday 7th April 2022