Hatfield Peverel Lodge Care Home - Bupa
Care Homes
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01245 809729
Crabb's Hill, Hatfield Peverel, Chelmsford CM3 2NZ, UK
Opening Hours:Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Area Served:Within 4 miles (6.4km) of Crabb's Hill, Hatfield Peverel, Chelmsford CM3 2NZ, UKGet more exposure
^ Lines are open 8am to 6.30pm Monday to Friday, 9am to 12.30pm Saturday. Closed Sundays and bank holidays. Calls are charged at no more than local rate and count towards any inclusive minutes from mobiles. We may record or monitor our calls.
‡Lines are open 8am to 8pm Monday to Friday, 8am to 4pm on Saturdays. We may record or monitor our calls.
Google Rating: 3.4 out of 5 stars (5 total ratings)
Deborah Franck2 StarMy partner recently passed away in this care ? Home, he was in what they like to call ‘ palliative care’ I called it ‘palliative’ as care was not at the forefront of the homes priorities. I do have to praise two of the carers who both tried to do their best for my partner, one of whom gave her notice in during this time as she felt she was unable to carry out her job satisfactorily in this particular care home. The last few weeks of my partners life were pretty miserable here, myself and the children came every day and found the standards of care to be inadequate. Meals put on the bedside table and left there even when he was too weak to pick up a utensil to help himself, personal care not carried out till midday ( I did this a lot of the time) and not to a high standard . He had a necrotising bed sore due to the fact that he was not turned every two hours as per instruction from Broomfield Hospital ( where we also had a very traumatic experience) I tried to get him moved but he was deemed too frail for the journey to another ‘care’ home. Thank goodness he had us I feel for people in this place who have no relatives to oversee things. I will never forgive them or BUPA for how my beloved partner suffered and passed in this awful place.Saturday 3rd September 2022
Kim Reeder5 StarI would like to thank everyone at Mallard House for the most wonderful care they gave to my father, their thoughtfulness was second to none and all became like a second family to us.
Lots of love and thanks xxSunday 28th August 2022
Sam Robinson1 StarOne of the worst care homes I have ever been too, my nan was here for around three months and when I went there it was a terrible circus! The staff are useless. We went to visit my nan and we had to ask the staff four times to get her a drink of water as she was thirsty! There were many many more stories about this place that I could write about.
Please don't look at the reviews on other pages as I have since found out the bad reviews are not posted and they only let the good ones go online!
If you care about your loved ones, please please don't send them to this awful place!Friday 9th July 2021
Heather Palmer4 StarMum was moved here from hospital. She has really settled in and is very happy.Wednesday 20th April 2022
linda b5 StarFriday 9th October 2020
