Kwik Fit - Edinburgh - Chesser Avenue

Fran Chisholm
5 Star
Derek and Vincent were fantastic today, checking over my mums car they did a few checks to make sure mums car was safe for travelling long distances. Very polite and courteous service. Would highly recommend, Fran
Thursday 19th May 2022

David Newton
1 Star
Put car in to get front brake pads changed after warning light came on. Dropped keys off to the man who glanced at the car and said will most likely need backs changed as well. An hour later, I receive a call to say the all four wheels needed new pads and discs as was dangerous to drive. Quoted me £670. I straight away thought this couldn't be right as this was the cars first ever brake change (Front pads usually wear far faster than rear). I argued with the man to only fix the front (dubious as to if the discs actually needed changed). He refused on the grounds that it was kwik fit policy to change them all if it was in a dangerous condition. After a minute or so he went away to speak to his manager while I held the line. I was told 'on this occasion after reviewing the brakes again' that they would change only the front pads and discs as requested. This came to £370. I picked up the car later that day and while paying I asked about the state of the brake pads, the tone had shifted and they weren't 'that bad'. I was subsequently told they should have no issue passing it's MOT due in a couple months.... So from them being too dangerous to drive, to 'not that bad' and wouldn't even get a minor within my upcoming MOT... Won't be using again, make up faults to make more money and backtrack when caught out.
Tuesday 22nd March 2022

David Munro
5 Star
I have always used the branch for many years now and the staff are always very helpful and to happy to oblige,
Saturday 30th April 2022

Ismael Benramadan
5 Star
Very good place. The guy who served me was pretty cute too
Thursday 31st March 2022

Sharyn Wilde
5 Star
My car was making a rattling sound underneath and I thought it was a problem with my exhaust so I was dreading a large outlay. I called Kwik Fit and spoke to Derek who suggested I pop in and let him have a look. In no time he was back to let me know the heat shield had come loose and he had put on some new washers and tightened it up. No cost!! When does that ever happen?!! He really made my day and I won't hesitate to take my car back there the next time it needs anything done.
Wednesday 15th June 2022