Marina & Hampshire Life Homes

Letting fees information

We are a member of Propertymark (which includes their Client Money Protection Scheme) and The Property Ombudsman. The information given below is provided to ensure you are fully informed of any fees and costs involved in renting a property through Marina Life Homes Limited.

All fees & charges are shown inc VAT.

Holding deposit (per tenancy):

One week's rent - Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy, Rent of less than £50,000 per year):

Five weeks' rent. This covers damage or defaults on the part of the tenant during the tenancy.

Security Deposit (per tenancy, Rent of £50,000 or over per year):

Six weeks' rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent:

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s):

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord and any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant's Request):

£50 (inc VAT) per agreed variation. To cover the costs associated with taking landlord's instructions as well as the preparation and execution of new legal documents.

Change of sharer (Tenant's Request):

£50 (inc VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord's instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution.

Early Termination (Tenant's Request):

Should the tenant wish to leave their contract early, they shall be liable to the landlord's costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

Hazel
5 Star
Finally an agent who are refreshing, friendly, responsive to the tenants needs and requirements. A letting agent that finally looks after both the landlord and the tenant. Cannot fault the service provided to us as tenants renting from Marina Life Homes. Professional but very approachable and friendly with it. Happy to help and supportive throughout any interactions. Special mention to Ben who showed us around the property originally, Mandy & Angela who has been our point of contact throughout our tenancy agreements and Lisa for our smooth check out process. Thank you 🙏 I would highly recommend and use your services again.
Monday 20th December 2021

Roy Stocks
5 Star
Marina Life Homes acted as my letting agent and my estate agent when I decided to sell. I have bought and sold many properties and the quality of agents in this market predominantly average to poor. Marine Life Homes is a breathe of fresh air. They engage properly with their clients (both the buyer and the seller), they understand the dynamics and genuinely seems to care. I found the whole experience extraordinarily pleasant. Thank you
Tuesday 3rd May 2022

Sue Hewitson
5 Star
I sold my property through Marina Life Homes. Initially I was concerned as they do not have the wide network of offices and glossy brochures of some other local agents. However they do know their market very well and once they found an interested party they worked very hard to get a deal agreed. Where I do feel they were exemplary was in the time and effort they put into hand-holding the deal and liaising with all the other parties in the chain. We had a few problems with the buyers at the bottom of the chain holding everything up but Maria was on the case on a daily basis chasing agents and solicitors down the chain and keeping me advised. It was quite a stressful transaction in the end but the team at Marina Life were with me all the way and I felt in very safe hands.
Wednesday 31st August 2022

Deb King
5 Star
Marina Life we’re exceptionally helpful and professional during the sale and purchase of our new property. They went beyond expectations to help us achieve our goals. Special shout out to Rob and Maria for their dedication. Thank You.
Thursday 2nd June 2022

Richard Owen
5 Star
I recently bought a flat in Old Portsmouth via Marina and Hampshire Life Homes. They were helpful and efficient from my first viewing right through to the end when I picked up the keys from their office. Especial thanks to Maria who was a friendly and reliable point of contact throughout the buying process and she helped smooth the path between the seller and me and our respective solicitors.
Monday 23rd May 2022