SLM Lexus (Norwich)

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Chris Mewton
5 Star
Fantastic service! After buying a hybrid privately I was very nervous when a Hybrid warning light came on, on the way home from buying it. I booked the car into SLM to diagnose and waited nervously while they ran tests on it. The fault had cleared by before I got there and SLM found nothing recorded in the system. They returned the car to me washed, and waived the diagnostic run as no fault had been found. Very impressed, and very pleased.
Thursday 4th March 2021

Josh Duncan
5 Star
Absolutely fantastic customer service. Job cost less than I was expecting and was done to a very high standard. Checked dashcam footage and I saw the car being treated with respect and driven nicely. Extras such as free full valet, private Lexus lounge, free Wi-Fi, tea coffee and other drinks, and helpful friendly staff made the experience even better. Lexus also kept me updated with progress and got the job done quickly. HIGHLY recommend.
Sunday 6th August 2017

Peter Redfern
5 Star
Absolutely brilliant service from SLM Gemma was very professional, had a first service on my Is 300 and experienced supurb customer service, Thanks!
Tuesday 27th October 2020

Raymond Shreeve
5 Star
Great service and friendly staff,made to feel like friends rather than customer.Fair prices for work done and will go one step more than most places to help.
Tuesday 21st November 2017

Nick De Kee
4 Star
Lovely people. Very helpful and polite
Saturday 24th October 2020