The Royal Oak

sue Guest
2 Star
There was 7 in our part 6 adults and 1 year old (whose visit was for his birthday) I placed booking for table 24 hours before Upon arrival I said we needed high chair (booked on original booking) and was told the high chair was around the corner. As I understand this should have been ready at table upon arrival and under H&S a member if the public should not have to obtain chair themselves and bring to the table. We arrived at 2.05 for 2.15 booking Placed our food order at approximately 2.35 and at 3.15 had to ask if our food was ready. Assistant seemed a little shocked that we did not have our food and returned within 5 minutes with food which appeared to have been sitting under hot plate as mash was dry on the surface, sweet potato fries and wrap was overcooked and dry Bowl with chips was chopped as per photograph. Gammon was very salty. When food arrived we had to ask for cutlery, not provided beforehand. My daughter in law asked for a latte coffee which after over 10 mins had to ask where latter was which took nearly a further 5 mins to arrive We did have desserts which took longer than as a standard to arrive but timescale was acceptable. There was another party in of approx 10 but they were finishing just after we arrived. Place had odd couples scattered but as a whole on a Monday was not busy upon arrival. I cannot say that service was good as it was not, we may not be regulars but use a range of M&B facilities and this I had thought was of a better range but actually was disappointed with our visit. Every customer deserves good service no matter whether a regular or not. At point of requesting discount to be added to bill we were kept waiting while 3 members of staff stood talking. Our whole bill was quite high but it is immaterial whether you spend high or low, a regular or not every customer should be important
Monday 25th April 2022

Jennette Francis
5 Star
The meals were very nice- Hunter's Chicken and Vegan burger. No problems at all. There was room to sit and, despite it being busy, service was reasonably quick. Our server, Tom, was very pleasant and attentive which makes the experience all the better, thank you
Saturday 18th June 2022

Andrew McCabe
3 Star
Clean tidy polite efficient staff. Wasn't really impressed with the food mind you. We both had two for 7.99 deal.l had the cheesy nachos with various sauces that was quite tasty. My partner had mushrooms ,(battered) with the dip she said it was quite nice. We both chose the ham two eggs peas and chips. Not good. The ham had s funny back taste. Eggs were very much overcooked. Chips were dry and not at all nice. Very disappointed with it. But to be fair the ham tasting funny could be down to me. As we all have different preferences and taste buds.
Wednesday 11th May 2022

Sylvia Smith
4 Star
Haven't been here for years and was pleasantly surprised. Its laid out very well with plenty of space between tables, the staff are professional and efficient clearing tables and setting up for next customers.. the food was very well presented but slightly overpriced. However all in all a good experience and will return
Wednesday 31st August 2022

Kirsty Bone
5 Star
Came in on Sunday and had a roast beef dinner it was really tasty and the beef was cooked to perfection. The veg was nice and fresh and nice thick gravy to go with it. We came about two months ago and it wasn’t a pleasant experience but after this occasion we will defo be back thank you
Thursday 15th September 2022