Tommys

Fish

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Website | 0191 522 8080
3 Doxford Park Way, Sunderland SR3 2NE, UK

Opening Hours:
Monday: 11:00 AM – 8:00 PM
Tuesday: 11:00 AM – 8:00 PM
Wednesday: 11:00 AM – 8:00 PM
Thursday: 11:00 AM – 8:00 PM
Friday: 11:00 AM – 8:00 PM
Saturday: 11:00 AM – 2:00 PM
Sunday: Closed


Area Served:
Within 4 miles (6.4km) of 3 Doxford Park Way, Sunderland SR3 2NE, UK
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Quick Facts About Tommys

Tommy's Place, based on the comments, has both strengths and weaknesses. Let's analyze them in detail.

Strengths: 1. Good quality fish and chips: Many customers mention that the fish at Tommy's Place is of excellent quality. One comment specifically states that the fish and chips are excellent and come at a reasonable price. 2. Friendly staff: Several comments praise the staff at Tommy's Place, with one mentioning that the English lady serving is particularly nice and polite. Another comment highlights that the staff always seem to be enjoying their work, which creates a welcoming atmosphere. 3. Reasonable prices: Multiple comments mention that the prices at Tommy's Place are good for the quality and portion size of the food. One customer states that the small fish and chips cost only £6.25 and provide a generous portion.

Weaknesses: 1. Inconsistent food quality: One customer expresses disappointment in the food and states that it was not very hot, suggesting that the kitchen might have some consistency issues. Another comment suggests that the haggis and fish they received were of poor quality and may have been leftover from the afternoon. 2. Service speed: One customer complains about the slow service at Tommy's Place, which can be a significant drawback for customers who expect efficient service. 3. Portion sizes: One customer mentions receiving a small portion of chips, which they described as half the usual portion size. Another customer had a similar experience, receiving just one battered sausage for a relatively high price.

Based on these comments, it is evident that Tommy's Place has some strengths, such as good-quality fish and chips, friendly staff, and reasonable prices. However, there are also weaknesses, including inconsistent food quality, slow service, and occasional issues with portion sizes. To improve, Tommy's Place could focus on addressing these weaknesses by consistently delivering hot and high-quality food, ensuring faster service, and maintaining portion sizes that meet customer expectations.

Google Rating: 4.1 out of 5 stars (115 total ratings)

dash coxon
5 Star
Lovely food and the lady serving is spot on. Was a bit worried that the quality would drop when the shop changed ownership. I actually think it is better now , bigger portions and everything I have had has been lovely. The lady behind the counter is also lovely.
Sunday 21st May 2023
Angela Cochrane
5 Star
First time visit, will deffo return. Beautiful fish bites and chips, and thick spicy curry sauce. The lady serving was great, very friendly and chatty. Great!!
Thursday 15th June 2023
Alan Peters
1 Star
Since new owners arrived quality has dived !! curry is watery so is the gravy. Chips not very good to be fair. Shame though it is handy and local but i will have to drive to better places in future
Saturday 6th May 2023
ashleigh mcglen
5 Star
Best fish and chips by far. Always a firm favourite in my house. Brill friendly staff and lovely food. Definitely recommend. :)
Tuesday 9th May 2023
Joel Figueira
2 Star
Was really good when the original owners had the place, nearly every Friday we would get a chippy lunch at work. Since the change it has been hit and miss!
Thursday 10th August 2023