Travel Master MCR Ltd

Ivor Lefton
1 Star
What a complete shambles of a company, we ordered a 16 seater luxury coach which happend to be for 8 people, this was confirmed quite clearly on the acknowledgment as a 16 seater, this was for a trip out to Lytham for the festival on the promenade. We wanted the space so we could enjoy the journey without being all scrunched up in an 8 seater with 2 in the front and the 6 of us in the back. We were quoted £250 for the 16 seater, which we were very happy with, only to find that at 16.45 on Friday they had contracted the job out an 8 seater and clearly pocketed the difference between what we had paid and the cost to them of the 8 seater. When we called we spoke to Christine who coulnd't care less what we'd booked other than there was actually 8 seats to get us there and back. I cannot beleive the way we were treated and could have booked the same vehicle for £150 return from a competitor of theirs however we felt between us all it was worth the extra to travel in luxury and with space. I would rather walk than use this company in the future, they were very happy to take our money but did not deliver what they were contracted to provide. Please see enclosed invoice.
Tuesday 8th August 2017

Ryan Scholtze
5 Star
Top quality, Just used travel master for our trip to royal ascot. I would highly recommend. Value for money, maybe higher priced than some but top quality coaches and staff. Both coaches were high standard and comfortable for the long trip. The driver couldn't have done more ( Vinny, what a legend). The staff in the office from getting the quote to the day of the trip were great and very helpful. Will definitely use them again
Tuesday 26th June 2018

Saleh Nasser Aldallal
5 Star
I have been dealing with Travel Master for more than 5 years. Always been treated as a valuable customer and almost a part of their family. Highly professional team with competitive prices and top customer service. They are always a phone call (or email) away if needed.
Thursday 25th July 2019

Imtiaz N
5 Star
We hired a coach for a family wedding. We received an excellent service from start to end. The driver we had was very friendly yet professional. Cannot fault the service. Would definitely book again. Would give 6 stars if had the option.
Tuesday 5th June 2018

magdy nasralla
5 Star
I booked journeys twice . To be honest in both I had good prices. The staff of the company were nice , the bus driver was amazing . I recommended this company to our colleagues . I wouldn't hesitate to deal with Travel Master . See you soon in the next Trip .
Sunday 12th August 2018