V&H Recovery Ltd

Joe Austin
5 Star
Big thanks to Ozzy & Faz for saving me from being stuck on a driveway! Turned up and got me back on the road before they were due to arrive. Lowered cars can look cool until you're stuck lol.
Friday 2nd June 2023

Manuela Davies
1 Star
I had a horrible experience with this company. I had to wait more than 2 hrs for the recovery truck to arrive and when the driver arrived, he was asked by someone over the phone to not collect me and collect the next customer instead. When I insisted to be collected , he said he will report me to the police for holding his driver as hostage. His driver Pablo, told him off that he shouldn’t speak like that and he should treat everyone as humans but that just riled him so start threatening him about his job. I talk to the police about it and apparently it is not enough to create a report about But I thought it is appalling to treat your customers that were already in distress like that and to think that I waited more than 2 hrs for it . His driver was ever so apologetic and ashamed of the situation and can only advise to call back AA for a replacement.
Friday 1st September 2023

Nisha Shah
5 Star
I'm not actually covered by this company but was at the roadside with a flat tyre 2 weeks ago. Hakan was on his way to work and was kind enough to stop and help us out. Had us back on the road in 5 mins and all with a smile on his face. He is an absolute star and a credit to your company!
Monday 6th March 2023

Omonuwa Obayuwana
1 Star
My experience with V&H recovery is the worst ever, their customer service personnel was very rude, not considerate, my AA recovery contracted my recovery to them and they accepted to do the job, they kept me in the rain at the middle of a major busy road for 4 hours and when I contacted V&H recovery to know when they are coming the man keep telling me 45 more minutes after 45mins I contacted the person again he was very rude and when I ask questions he was talking over me, please every one avoid these recovery company, believe me please, because they never came to recovery me, later I contacted my AA recovery and they apologise to me promise to send me recovery front another company, but still I have to wait another 2 hours. Please AVOID V&H RECOVERY
Wednesday 2nd August 2023

Jennifer Ohonyon
1 Star
Useless company Recovery driver lied and said he came out but didnt call or contact me. the employee on the phone was very rude and non chalant useless company i repeat
Wednesday 4th October 2023